Find answers about Lovara features, vendor discovery, partner sync, budgeting, privacy, and support for Malaysian wedding planning.
Lovara is Malaysia's first Muslim-centric wedding platform, offering trusted vendors, an Islamic wedding tips, and a community grounded in faith and trust. Our focus on Malaysian culture features and personalized guidance sets us apart.
Vendors upload official Halal certificates, which our team reviews. For unlicensed vendors, we display community-driven "Muslim Trust Ratings" based on user feedback. This dual-layer verification ensures transparency.
While we offer comprehensive directories and guidance, we do not function as a booking or service provider for Tok Kadi/Jurunikah. Users must engage and contract with these individuals independently.
Use our built-in Smart Budget & Mahr Tool to allocate expenses, track payments, and calculate Mahr. You'll receive real-time suggestions to keep your planning financially sound.
Absolutely! After your event, share your honest feedback in both star ratings and written reviews. This helps future couples make informed decisions and keeps vendors accountable.
Review each vendor's policy on their profile. Most vendors require notice (e.g., 2–4 weeks in advance) and may have a deposit refund policy. Our platform clearly displays these terms during booking.
We employ end-to-end encryption (TLS) for data in transit, secure storage practices, and strict access controls. Your privacy is our priority—please see our Privacy Policy for full details.
Absolutely no hidden fees! Vendors pay a transparent subscription or commission model (explained in the Vendor section). As a couple, you only pay the vendor's quoted rates and any optional concierge fees.
Visit our Help Center in the app for tutorials, guides, and articles. For direct assistance, contact our support team via email at lovaramuslimwedding@gmail.com.